Everything you need to know.

Scheduled plans start from £19/month for sole traders on a 12-month term. Small office plans from £33/month. One-off collections from £45. All prices are fixed and published at our pricing page — no hidden fees, no quotes that take days to arrive.

Yes. Scheduled plans are available on 3-month, 6-month and 12-month terms. Longer terms have lower monthly rates. For example, the Starter plan (30L bin, monthly collection) is £42/month on a 3-month term, £38/month on a 6-month term and £33/month on a 12-month term.

Scheduled plans are available on 3, 6 or 12-month terms. One-off collections require no contract or ongoing commitment whatsoever — you book, we collect, that is it. You can also add a one-off clearout at any time alongside an existing scheduled plan.

No. The price published on our website is the price you pay. There are no admin fees, no fuel surcharges, no certificate fees, no renewal fees. The only addition is if you add an optional service — such as bin hire (£100 refundable deposit) or a specialist destruction service.

Yes. We offer group pricing for businesses operating multiple sites across Dorset, Hampshire and Wiltshire — care home groups, academy trusts, professional services firms with multiple offices. Contact us on 01202 022409 to discuss your requirements and we will provide a tailored fixed quote.

Call us on 01202 022409, email office@clearcutconfidentialwaste.co.uk or use our online quote form. Tell us your location, the service you need and your approximate volume. We confirm your price the same day — usually within 2 hours.

No. Documents go into the sack as they are. No need to remove staples, paper clips, binders, elastic bands or folders. Everything goes in together — we handle all of that at the destruction facility.

No. All document types go in together — financial records, HR documents, client correspondence, medical records, legal files. No sorting required.

Documents are transported securely to our certified destruction facility and shredded. The shredded material is then recycled. A certificate of destruction is issued confirming secure disposal.

Yes. Additional ad-hoc collections can be arranged outside your regular schedule at £25/visit. Priority or next-day collections are available at £45/visit.

A certificate of destruction is the document we issue after every collection confirming that your documents have been permanently and securely destroyed. It records the date, your address and the destruction method. It is your documented proof of GDPR-compliant disposal.

Yes. A certificate of destruction is included in the cost of every collection — scheduled or one-off — at no extra charge. It is issued automatically after every visit.

No. The certificate is issued automatically after every collection. You do not need to request it, chase it or follow up. It arrives as a matter of course.

Yes. Duplicate certificates of destruction are available free of charge. Contact us on 01202 022409 or email office@clearcutconfidentialwaste.co.uk to request a duplicate for any past collection.

Yes. Our certificate of destruction is suitable for CQC inspection records, SRA compliance records, FCA data governance records, HMRC audit evidence, ICO accountability documentation and any other regulatory compliance purpose requiring evidence of secure document disposal.

Under UK GDPR and the Data Protection Act 2018, personal data must be disposed of securely in a way that prevents recovery. Placing documents containing personal data in a recycling bin does not meet this requirement. Recycling bags can be accessed before collection, and paper recycling processes do not guarantee destruction of readable content. Certified shredding is the standard method of compliant disposal.

Yes. UK GDPR applies to every organisation that processes personal data, regardless of size. Sole traders, partnerships and micro-businesses have the same obligation to dispose of personal data securely as large organisations.

Yes. The ICO has investigated and taken action against businesses of all sizes for data protection failures, including insecure document disposal. A regular certified shredding service with a certificate of destruction is a straightforward way to demonstrate GDPR compliance.

Retention periods depend on the document type and your sector. General business records are typically retained for 6 years under HMRC requirements. Employee records vary by type. Patient records have NHS-specific retention periods. Visit our sector pages or call us on 01202 022409 for guidance on your specific situation.

Yes. Tamper-evident collection sacks are provided free on all scheduled plans and all one-off collections. There is no charge for sacks.

A tamper-evident sack is a sealed security bag that cannot be opened without visible evidence of tampering. Once filled and sealed, your documents are secure from the moment of sealing through to certified destruction at our facility. The contents are also opaque — not visible from outside.

Both the 30L console bin and the 130L wheeled bin are available on a £100 fully refundable deposit with free delivery. There is no monthly charge for the bin itself — you pay only for your collection plan. The deposit is fully refunded when you return the bin at the end of your contract.

The 30L console bin is a compact lockable unit that sits beside a desk or in a print area. Ideal for small offices. The 130L wheeled bin is larger — suited to higher-volume offices, practices and HR departments. Both are available on the same £100 refundable deposit.

Yes. We can collect from your existing secure confidential waste bin at no extra charge. Contact us to confirm your bin type is compatible with our collection process.

We cover Dorset, Hampshire and Wiltshire. In Dorset: Bournemouth, Poole, Christchurch, Wimborne, Ferndown, Dorchester, Weymouth, Blandford and surrounding areas. In Hampshire: Southampton, Winchester, Ringwood, New Forest and surrounding areas. In Wiltshire: Salisbury, Swindon, Chippenham, Trowbridge and surrounding areas. Call 01202 022409 to confirm your specific postcode.

For one-off collections, we typically collect within 48 hours of booking. Priority or next-day collection is available at £45/visit. For scheduled plans, we agree a regular collection date at the start of the contract.

Yes. We collect from home addresses for residential one-off shredding (Home Clear from £45) and also from home-based businesses on our Solo plan from £19/month.

We keep our collection dates. If something genuinely prevents a collection, we contact you in advance and rearrange at no cost to you. We do not cancel on the day without prior notice.

Yes. We provide certified physical destruction of hard drives and SSDs from £15/drive (minimum 5 drives), laptops and desktops from £20/unit (minimum 3 units), and USB sticks, CDs and tapes from £5/item (minimum 10 items). A certificate of destruction is issued per job.

Yes. We provide specialist destruction of dental X-rays, radiographic film and medical imaging at £6/kg (minimum 5kg). A certificate of destruction is issued per job. Contact us on 01202 022409 to arrange.

Yes. ID cards and access badges from £3/card (minimum 20 cards). A certificate of destruction is issued per job. Particularly useful for HR teams when employees depart.

Yes. Uniforms and branded workwear from £4/kg (minimum 5kg). Certificate of destruction issued. Recommended when branded items cannot be returned by departing employees.

Yes. Printed materials — including dispensing labels, medication packaging with patient information and other printed materials bearing personal data — from £3/kg (minimum 5kg). Certificate of destruction issued.

On-site shredding means our mobile shredding unit comes to your premises and destroys documents while you watch. The documents never leave your site unshredded — they are fed directly into the mobile unit and destroyed immediately. A certificate of destruction is issued the same day.

On-site shredding is most commonly used by legal firms requiring witnessed file closure destruction, healthcare organisations requiring witnessed disposal of patient records, and businesses with specific chain of custody requirements. It is also popular for large one-off clearouts where a witnessed record of destruction is required.

On-site shredding starts from £125 for up to 1 hour / 10 sacks. Additional time is charged at £75/hour. For large volumes, contact us for a fixed quote. Certificate of destruction issued same day.

Yes. On-site shredding is available across Dorset, Hampshire and Wiltshire. Call us on 01202 022409 to discuss your requirements and agree a date.